Heritage parts and service were awesome to work with. Very knowledgeable and professional staff. I highly recommend the service and parts department.
The service here cannot be beat. I drive 10hrs multiple times a year to get my vehicles serviced with these guys. I highly recommend their service and parts departments.
This place goes above and beyond a lot of other Ford Dealerships. Especially my guy Stephen Cox. Seriously, can't thank this man enough. Where to start... going back a few months in August I was moving all of my belongings in my Ford Focus across the country from Boise, Idaho to Jonesboro, Arkansas to start a doctorate program. However, 4 hours into my 27 hour trip my transmission decided to blow up and I limped it into Heritage. The first person to greet me was Stephen. Super nice guy and honestly just wanted to help me get where I need to go. I couldn't afford to just buy a car and I needed to get to school in two days. Stephen helped me out by having one of the techs give me a ride to snag a rental truck about 30 minutes away and even had him help me load the truck up with all my things. I was on the road in about 3 hours and back on my way to school. I didn't end up having my car serviced at Heritage (broke college student) but this place definitely has some amazing people working there. This is a few months late but I hope everything is going well for these guys. That day could have been a lot worse without them.
I take all my vehicles here, the service technician tyson Anderson is a stud and will take care of you and your vehicle.
So friendly and honest. Great looking trucks
We recently purchased a 2018 F350 from Heritage. We live in NC and couldn’t be more impressed with the outstanding customer service throughout the entire process of purchasing this truck. Brett went above and beyond with his customer service (he even picked us up from our hotel to bring us to the dealership). We are exceptionally happy with the truck! The truck was exactly as described and exceeded our expectations. We would certainly recommend Heritage to anyone looking to purchase a vehicle!
I love this place!!!
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